You can initiate a return within 24 - 48 hours of delivery for items if you receive a wrong, damaged, defective or counterfeit item.
When returning an item, ensure all seals, tags and accessories are left intact and the item is in its original packaging. We recommend that you keep the original carton and packaging material for a smooth and easy return.
Please note that only 2 attempts will be made to retrieve your item and you would be duly informed of the retrieval date. Retrieval will usually be made on Business days which are Monday to Saturday, and will not usually include Sundays and Public Holidays.